Law360, New York (October 16, 2014, 10:21 AM EDT) -- The Eleventh Circuit's recent decision in Mais v. Gulf Coast Collection Bureau Inc. has been rightly hailed as an important pro-defense decision under the Telephone Consumer Protection Act. Mais reversed one of the most pro-plaintiff district court interpretations of the TCPA and in doing so brought a large measure of common sense to the TCPA. However, any business which uses an automatic telephone dialing system to place calls for nontelemarketing purposes should take an understanding of Mais to the next level as the case provides important lessons on the concrete compliance steps that businesses can take to bolster their defenses against potential claims....
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