5 Things You Should Never Say To A Client

Law360, New York (January 30, 2010, 1:13 PM EST) -- As a rule, attorneys should strive to communicate candidly with clients, but while honesty is generally the best policy, there are some things you might like to keep to yourself. Law360 gives you a crib sheet for what not to say.

While some of these no-nos may seem obvious, remembering the basics can save you not only from embarrassment, but from losing key business.

1. “Call me back. I’m talking with another client now.”

Lawyers should never tell a client they are busy with another client's...
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