Increasing Quality With Six Sigma

Law360, New York (February 18, 2010, 4:23 PM EST) -- The application of Six Sigma, a quality control program first implemented by manufacturers to reduce production errors, is impacting the way hospitals and law firms do business.

An unintended but nevertheless critical benefit of Six Sigma is its potential to further the relationship between law firms and their health care clients because as both turn to Six Sigma to reduce errors and improve efficiency, they will come to share a common perception and methodology for managing legal matters.

Law and medicine are occupations driven by decades...
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