AmEx Hit With Class Action Over Cold Calls

Law360, New York (August 16, 2011, 9:25 PM EDT) -- A credit card owner slapped American Express Co. with a putative class action on Tuesday in California on behalf of hundreds of thousands of cardholders, claiming the credit card giant violated federal consumer protection law by using automated machines to repeatedly call her cellphone.

Karin O'Brien claims that American Express violated the Telephone Consumer Protection Act, which prohibits the use of automated machines calling personal cellphones unless the customer has given consent at a prior time or if the matter constitutes an emergency.

O'Brien opened an...
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