New Indian Privacy Rules Spare Outsourcing Cos.

Law360, New York (August 24, 2011, 4:45 PM EDT) -- The Indian government clarified Wednesday that call center operators and other outsourcing service providers are exempt from new rules requiring companies to obtain written permission from customers before they can collect or share sensitive personal information.

Indian-based companies that collect, store, deal or handle sensitive data or information under a contract with an Indian or foreign company do not have to follow provisions in India's information technology rules mandating that companies receive approval from a customer by letter, fax or email before they collect or share...
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