Giving Credit Where Credit Is Due

Law360, New York (November 28, 2011, 12:59 PM EST) -- Device warranties often entitle providers to the full replacement of a device or a credit toward the device cost during a warranty period. When manufacturers receive the warranty claim, they process it through their corrective and preventive action system, if necessary, evaluate the warranty claim and then process the replacement or device credit.

Although time frames for completing this process may be identified in the terms and conditions of the warranty, the process is not usually completed until many months after the medical procedure to remove...
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