A Few Lessons On Managing Product Recalls

Law360, New York (February 22, 2012, 4:56 PM EST) -- It is an unfortunate fact of life that some products cause unforeseen dangers and must be recalled. From the manufacturers' perspective, it is also unfortunate that product recall announcements can quickly lead to class action lawsuits. Recalls generate copious adverse publicity, and plaintiffs' lawyers can learn of many recalls almost immediately, even before most of the affected consumers.[1]

There are, of course, more immediate legal concerns that demand focused attention. The manufacturer may need to contact regulators, such as the U.S. Consumer Product Safety Commission (CPSC)...
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