Big Brother Is Online And A Rising Risk For Insurers

Law360, New York (March 29, 2012, 1:28 PM EDT) -- 2012 began with over 100 pending consumer class actions alleging various companies’ improper tracking of customer and other users’ behavior online and via mobile devices. Some 60 class actions were filed in December 2011 alone against the mobile industry for tracking user behavior for internal analytics and measurement purposes, and other industries are likely to be targeted as well. Plaintiffs’ attorneys have vowed to institute more claims of these sorts in the months to come.

Insurers face potential exposure both as insurers of other companies that...
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