What Contractors Can Learn From Indiana V. IBM

Law360, New York (August 15, 2012, 1:30 PM EDT) -- Performance of highly complex information technology contracts is challenging, rarely goes as planned and is often subject to changes in scope and even requirements. Special challenges are presented when doing business with state and local governments, especially when the task is to replace "legacy" systems with new, integrated solutions. Experience in performance often shows that requirements require more work and time than expected. Problems regularly arise both in the validation of new solutions and in "conversion" of accumulated historical records to work in new systems....

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