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Expert Analysis

The CFPB Company Portal — It's Your Company's Radar

Law360, New York (September 17, 2012, 12:12 PM EDT) -- Countless clients ask, "How do I know if my company is on a regulator's radar, and how do I stay off of it?!" Historically, the answer required some dedicated sleuthing and guesswork because most regulatory complaint databases, including the Federal Trade Commission's Sentinel system, are not transparent to companies even though the nature and volume of complaints are regular triggers for investigations and enforcement actions. The Consumer Financial Protection Bureau, with its new "company portal" program, has taken a very different direction, one which should be welcomed by companies....

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