Australian Watchdog Targets HP Over Product Repair Policy

Law360, New York (October 16, 2012, 2:59 PM EDT) -- An Australian regulator announced Tuesday that it had launched federal court proceedings against a Hewlett-Packard Co. subsidiary for violating the country's consumer protection law, accusing HP of making false representations to consumers and retailers about repairs and replacements for faulty products.

The Australian Competition and Consumer Commission says Hewlett-Packard Australia Pty Ltd. has misled customers about their potential rights when they have purchased a defective item, denying them opportunities guaranteed under federal law.

“The Australian Consumer Law provides consumers with rights to certain remedies from retailers...
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