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How To Handle A Problem Client

By Kurt Orzeck (March 29, 2013, 3:55 PM EDT) -- Empowered by a highly competitive legal landscape, so-called "problem" clients are increasingly refusing to pay their bills, demanding steeply discounted fees and urging their attorneys to engage in unethical practices — and experts say the trend means attorneys should take greater care to communicate fully with clients, document their exchanges and stand firm against unreasonable expectations....

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