CFPB Complaint Database Stokes Banks' Lawsuit Fears

Law360, New York (March 28, 2013, 7:00 PM EDT) -- The Consumer Financial Protection Bureau on Thursday released a wealth of new consumer complaint information from a public database that banks fear will provide an incomplete and inaccurate view of their customer service and potentially expose them to lawsuits and regulatory actions.

The release of over 90,000 complaints related to credit cards, mortgages, private student loans, consumer credit reports and other consumer financial transactions marked a vast expansion of the CFPB's existing consumer complaint database, which was released to the public in June. The CFPB said...
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