Are Hoteliers Due For A Crash Course In Hospitality 101?

Law360, New York (November 1, 2013, 6:20 PM EDT) -- Whether it’s the Hotel Shangri-La in Santa Monica, Calif., the Millennium Broadway Hotel in Times Square, New York, the Comfort Suites Mission Valley Hotel in San Diego or the Fontainebleau Miami Beach Hotel in Miami Beach, Fla., allegations of discrimination are not new to the hotel industry.

Unfortunately, the hospitality industry is subject to discrimination claims from guests and employees based on religion, race and disabilities. As you can imagine, the term “discrimination” evokes a pantheon of emotions within the general public due to the fact...
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