IRS E-Services Need Fine-Tuning, TIGTA Says

Law360, New York (December 4, 2013, 2:16 PM EST) -- Although the Internal Revenue Service successfully updated its system for filing individual tax returns electronically in 2013, programs to allow taxpayers to view their account information online still need to be fine-tuned, the Treasury Inspector General for Tax Administration said Wednesday.

TIGTA released two reports examining the IRS' e-filing system and online tax account programs. The reports offer a mixed review on the IRS' success in modernizing its Internet services: While the agency has successfully switched to an updated system for filing taxes, it has failed...
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