Express Accused Of Making Blind Customers Reveal PINs

Law360, New York (January 3, 2014, 6:07 PM EST) -- Express Inc. was hit with a proposed class action Friday alleging it violated federal law by failing to provide card-swipe machines with textured keys, forcing blind customers to divulge their PINs when making debit card purchases.

Robert Jahoda's complaint, filed in Pennsylvania federal court, accuses the American fashion retailer of not complying with the Title III of the Americans with Disabilities Act by only providing flat-touch screens for customers to use when making debit card purchases. According to the complaint, because the company's machines throughout the...
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