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Expert Analysis

The CFPB's Unfair And Misleading Report On Arbitration

Law360, New York (January 24, 2014, 7:00 PM EST) -- The Consumer Financial Protection Bureau issued a preliminary report on consumer arbitration late last year that appears to be another goalpost along the road leading to the end of alternative dispute resolution as a primary method of resolving consumer disputes. The CFPB's failure to gather or report data reflecting the many sound reasons for continuing to use predispute arbitration provisions in consumer agreements indicates that we may soon hear the death knell for an approach that industry, Congress and the U.S. Supreme Court have supported for most of the past century....

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