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How To Build An In-House ADR Program That Actually Works

By Melissa Maleske (March 12, 2015, 8:56 PM EDT) -- Most companies keep alternative dispute resolution in their pockets as a potential solution to employment claims that can give rise to costly litigation and reputational hits. But merely inserting an ADR provision into employee agreements and funneling claims to an arbitrator doesn't get at ADR's real value. Here, in-house counsel and ADR experts share their dos and don'ts for building a program that works....

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