Call Center Worker Dials Up AmEx With Overtime Suit

Law360, New York (November 11, 2008, 12:00 AM EST) -- Financial services giant American Express Co. is facing a proposed collective action alleging that it failed to pay proper overtime to its customer service representatives and other call center employees.

In a complaint filed Monday with the U.S. District Court for the Southern District of Florida, lead plaintiff Khadene C. Brown said American Express has a policy of not correctly compensating its hourly workers. She said she was not paid for all hours worked during the workweek, and that she regularly worked over 40 hours per...
To view the full article, register now.