What To Tell Clients When The Market Is In Turmoil

Law360, New York (December 3, 2008, 12:00 AM EST) -- The markets are in disarray and the phones are ringing. Your clients want to know how did they get here, what should they do and what will happen next. They’re frightened and you are concerned. You know that when clients lose money, some of them will resort to suing their financial advisers. You have a clean record and you want to keep it that way. What should you do?

As a manager for a major brokerage firm after the market collapse in 2000, I saw firsthand...
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