AT&T Call Center Workers Win Class Status In OT Suit

Law360, New York (March 24, 2009, 12:00 AM EDT) -- A group of AT&T Corp. call center workers has earned conditional class status in a collective wage-and-hour action against the telecommunications giant, the second such group to win certification in the past six months.

Adopting the recent recommendation of a court-appointed magistrate judge, Judge Donetta Ambrose of the U.S. District Court for the Western District of Pennsylvania granted conditional certification to the plaintiffs in a one-page order Monday.

The certified class comprises all customer service representatives employed in the past three years at AT&T call canters...
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