March 25, 2014
A putative class of Capital One Bank NA cardholders in five states have secured a $3 million settlement of claims that the bank covertly recorded outbound customer service calls, according to documents filed Monday in California federal court.
July 22, 2013
Capital One Bank (USA) NA can't lodge an early appeal with the Ninth Circuit to sink class claims that it illegally recorded customer phone calls, a California federal judge said Thursday, ruling legal questions underpinning the suit don't call for appellate clarity.
October 03, 2012
A California judge on Monday rejected Capital One's argument that a class action over the recording of telephone conversations is federally preempted by interstate commerce laws, but dismissed the suit for failing to sufficiently demonstrate the recorded calls were confidential.