August 26, 2016
HSBC Card Services Inc. has agreed to pay $13 million to resolve a consolidated proposed class action accusing the company of unlawfully recording debt-collection calls without the consent of consumers, according to documents filed Friday in California federal court.
August 11, 2015
A California federal judge on Monday hit pause on a proposed class action accusing HSBC Card Services Inc. of allegedly recording debt-collection calls without consent until further order while a $6.5 million deal goes through the settlement process in a copycat case, saying that the risk of inconsistent rulings warrants a stay.
July 21, 2015
A proposed class suing HSBC Card Services Inc. for allegedly recording debt-collection phone calls without consent urged a California federal judge Monday to deny HSBC's motion to stay the case pending approval of a $6.5 million settlement reached in a copycat suit, calling that settlement so deeply flawed that it could not be approvable.
July 09, 2015
A Capital One Financial Corp. cardholder has said he can't prove that the company recorded any phone calls without his knowledge after acquiring HSBC Card Services Inc.'s business, and agreed to drop his direct liability claims in a class action in California federal court Wednesday.
May 08, 2014
A California federal judge hit HSBC Card Services Inc. with sanctions on Monday after determining the bank destroyed evidence in a putative class action alleging it recorded phone calls with customers without their consent, forcing the bank to prove it didn't record the plaintiffs' calls.
March 04, 2014
Plaintiffs in a proposed class action accusing two HSBC Holdings PLC units of illegally recording calls with customers without their consent urged a California federal judge on Monday to sanction the banking companies for allegedly destroying crucial phone recordings.
March 26, 2013
Two HSBC Holdings PLC units urged a California federal judge on Tuesday to dismiss a proposed class action over phone calls between customers and the bank's credit card services division that were allegedly recorded, arguing the claims are preempted by the federal National Bank Act.