Live Chat IP Trial Is About A 'Copycat' And A 'Bully,' Jury Hears

By Hannah Albarazi (May 26, 2021, 9:21 PM EDT) -- Two customer service rivals squared off Wednesday before a California federal jury on the opening day of a trade secrets trial over live chat software, with LivePerson saying [24]7.ai strategically stole its technology and customers, while [24]7.ai painted the dispute as an unhappy competitor's bullying campaign....

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