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Expert Analysis

Customer Complaints Are Not Evidence Of A Defect

Law360, New York (October 1, 2014, 12:12 PM EDT) -- Whether an individual product liability suit or an economic loss class action, a plaintiff in an automobile design defect case must prove that there is something wrong with his or her vehicle. Proving a specific defect or failure can be tricky for plaintiffs. To address this challenge, plaintiffs may seek to utilize evidence of other incidents or accidents in the same or similar vehicles to help convince a jury that the manufacturer should be liable even when there is little or no hard proof of a specific defect and failure of the vehicle....

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