April 24, 2026
The U.S. Equal Employment Opportunity Commission urged a Texas federal court to let it access American Airlines' software to determine whether it's compatible with screen reading programs, arguing it doesn't matter that the systems have been updated since a blind customer service employee was denied an accommodation and eventually terminated.
April 20, 2026
American Airlines asked a Texas federal judge to issue an order blocking the U.S. Equal Employment Opportunity Commission from accessing its software in a discrimination suit, saying that the company has updated its software since the relevant time period.
September 29, 2025
American Airlines unlawfully left a blind customer service employee on unpaid leave for nearly four years rather than allowing her to use a screen reader application, the U.S. Equal Employment Opportunity Commission told a Texas federal court on Monday.