May 31, 2023
A Colorado-based call center company agreed to settle a customer service representative's proposed class and collective action claiming that it engaged in several wage and hour violations that led to unpaid wages and overtime.
April 04, 2023
A Colorado-based call center company failed to pay customer service representatives for pre-shift tasks and work done during meal breaks, shorted their overtime pay rates and required them to continue working while clocked out for technical issues, according to a lawsuit filed in federal court.