New York Pulse

Expert Analysis

• How Firms Adopting AI Can Learn From CRM Rollout Mistakes

  Law firms should learn from the challenges that have plagued client relationship management system adoption for over 30 years as they evaluate whether and how to implement artificial intelligence tools, says consultant Paul Manuele.

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  RFP Reset: Start With Client Service

  As clients increasingly expect the sophistication that artificial intelligence makes possible, law firms can use the proposal to adopt a client service mindset that delivers practical guidance the in-house legal team can use without translation, say attorneys at Stinson.

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  Legal Tech Talks: Notorio Co-Founder On Measuring Value

  Leonardo Lupiano, co-founder at Notorio, discusses the importance of establishing performance metrics, analyzing product usage and calculating the return on investment when considering whether to adopt a new technology.

• How BigLaw Can Build Infrastructure For Plaintiff-Side Work

  Traditionally defense-oriented Am Law 100 firms are increasingly expanding their plaintiff-side dockets through a mix of contingency arrangements and litigation finance, but firms must consider how on-risk work interacts with their existing capital structure and business practices, says Brendan Dyer at Rocade Capital.

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  Biz Development Tip Of The Month: Play The Long Game

  Lawyers who consistently maintain early-career and personal relationships, track contacts, and make thoughtful outreach over time will be better positioned to generate future client work, referrals and leadership opportunities, says Deborah Farone at Farone Advisors.

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  Being In A Band Made Me A Better Lawyer

  Playing shows in storied New York City venues and rehearsing with my bandmates in poorly ventilated rooms helped develop the professional qualities I rely on as a litigator, including an ability to collaborate with strong-minded equals and the determination to treat each client with singular focus, says Eliad Shapiro at Herrick Feinstein.

• 5 Due Diligence Steps For A Successful Succession Plan

  Instead of relying on abstract policies, firm leadership should develop concrete succession plans before rainmakers announce retirement that track which tasks intended successors are assuming, how the outgoing member is transferring their knowledge and whether clients are yet relying on the replacement, says Ronald Levine at Herrick Feinstein.

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  The GC's 1st 90 Days: How To Build A Strong GC Network

  Taking time to build a network of general counsel thought partners is useful in the early days of the role because the value of relationships compounds over time, and approaching the process with a spirit of curiosity and generosity can be especially helpful, says Heather Stevenson, general counsel at Red Cell.

• 5 Ways Law Firms Can Build Lasting AI Visibility

  As generative artificial intelligence tools become embedded across the entire digital ecosystem, law firm leaders can build an enduring footprint with five factors that ensure their firms remain visible no matter how underlying models evolve, says Melanie Trudeau at Reputation Ink.

• Nonequity Partner Boom Forces Lawyers To Pick A Lane

  With firms increasingly offering the nonequity partnership tier, the position can become either a parking spot to help build a book of business or a permanent landing zone, and for those who want to become equity partners, business development matters more than ever, says Kate Reder Sheikh at Major Lindsey.

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  RFP Reset: Focus On Execution, Not Just Expertise

  Law firms that treat responses to requests for proposal as concrete evidence of staffing, budgeting, communication and project management discipline will be better positioned to win business from legal departments than firms that tout generic credentials alone, says LaResa Young at St. Jude Children's Research Hospital.

• 3 Ways Firm Leaders Can Nurture AI Fluency

  Lawyers can’t develop artificial intelligence fluency from continuing legal education courses, webinars or email updates, so firm leaders must foster conditions that are conducive to attorney learning if they want AI investments to deliver their promised return, says Adrienne Prentice at Keep Company.

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  Being A Singer Makes Me A Better Lawyer

  Before law school, I spent seven years trying to make it as a professional singer in Los Angeles, and nearly everything I learned about preparation, humility, confidence and more has followed me into my legal practice, says Jessica Caterina at Moses & Singer.

• The GC's 1st 90 Days: How To Build Trust With The CEO

  During the early days in the general counsel role, establishing a CEO relationship that holds under pressure is dependent on earning access, communicating in business terms and advising candidly — all before a crisis arises, says Chaka Patterson, former general counsel at Adtalem Global Education.

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  Biz Development Tip Of The Month: Harness Client Trust

  Clients stay with counsel not simply because their lawyers follow the rules, but because they feel safe, respected and heard, making trust essential to business development, especially in high-stakes matters where reputational risk runs high, says Derrelle Janey at Olshan Frome.