October 17, 2023
An Ohio federal judge approved a deal that would give $500 each to customer service workers who accused FirstEnergy Corp. and its call center staffing agency of failing to pay overtime for the time they spent booting up their computers and studying outside of work hours to pass required tests.
January 18, 2023
A former FirstEnergy Corp. customer service representative filed a proposed collective action in Ohio accusing the energy company of failing to pay workers overtime for the time it took them to boot up their computers before shifts.