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Call Center Workers Say Wayfair Should Pay For Login Time

By Brian Dowling · July 28, 2023, 2:14 PM EDT

Online retailer Wayfair shorts its customer service workers' pay by excluding the time spent booting up computers and logging in to programs before fielding phone calls, according to a lawsuit filed...

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Documents

Complaint

Case Information

Case Title

Counts et al v. Wayfair LLC

Case Number

1:23-cv-11706

Court

Massachusetts

Nature of Suit

Labor: Fair Standards

Date Filed

July 28, 2023

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