Expert Analysis

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  Biz Development Tip Of The Month: Think Like A Waiter

  To convert casually interested restaurant patrons into satisfied, repeat customers, a good waiter relies on four service-oriented habits that proactive attorneys can borrow to cultivate lasting client relationships, say attorneys at Maynard Nexsen.

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  Legal Tech Talks: StructureFlow's Ed Boal On Proving Value

  Ed Boal, general counsel and chief domain expert at StructureFlow, discusses how innovation teams are under real pressure to demonstrate actual return on investment from using new technology, not theoretical efficiency gains or innovation for innovation's sake.

• 6 Strategies To Set Up New CCOs For Success

  As demand for chief compliance officers rises among a growing range of complex issues, organizations looking to hire and retain top-notch CCOs can adopt a series of strategies including defining success metrics and allowing the CCO to build a team, says Cara Bain at Major Lindsey.

• Making Legal Cents: How Firms Can Navigate 2026 Trends

  From the adoption of artificial intelligence infrastructure to increasing client attrition, a number of trends will likely define the legal industry in 2026, and law firms will need to strategically lean into these shifts to gain a competitive advantage, says Shireen Hilal at Maior Strategic Consulting.

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  Notes From A Partner-In-Charge On Integrating Lateral Talent

  When done thoughtfully through three strategies, bringing laterals into the fold can propel growth and create significant business opportunities that enhance the law firm's cultural fabric, says James Sullivan, leader of Alston & Bird's New York office.

• The Augmented Lawyer: Drafting As AI Alters Admin Of Law

  As generative artificial intelligence tools become embedded in mainstream legal practice, they are reshaping the administration of law itself, from how experts document and validate their work to how joint defense teams operate, demanding a new level of contractual clarity and operational discipline, says Karineh Khachatourian at KXT Law.

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  Biz Development Tip Of The Month: Make An Onboarding Plan

  The investment required for a personalized client onboarding plan is minimal, but the return on investment — measured in client satisfaction, relationship strength and longevity, client referrals, and other business development opportunities — can be extraordinary, says John Reed at Rain BDM.

• Law Firm Content Strategies To Stay Competitive In 2026

  A number of trends will continue to reshape how people search, consume and trust information next year, and law firms will need to adopt forward-thinking content strategies — from generative engine optimization to interactive legal tools — to stand out, says Elizabeth Lampert at Elizabeth Lampert PR and Nancy Myrland at Myrland Marketing and Social Media.

• 5 New Archetypes Of Legal Talent For The Age Of AI

  New job archetypes are rapidly replacing the traditional model of the lawyer as artificial intelligence proliferates, and to remain competitive, firms will need to embrace the diverse portfolio of talent required to navigate, design and critique algorithmic systems, says Dmitri Mehlhorn at Atoll Society.

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  Biz Development Tip Of The Month: Start Early In Your Career

  Having the courage to embark on your legal business development strategy early in your career allows you to sooner reap the rewards of a strong network, which in turn can increase the momentum of referrals over the course of your career, says Kristin Housh at Sheppard Mullin.

• Enthusiasm Is Legal Leadership Differentiator In AI Era

  As the legal profession navigates changes driven by artificial intelligence and broader pressures, leaders should consider behavioral research-backed strategies to translate enthusiasm into tangible results for team performance, say attorneys at King & Spalding.

• 3 Forces Reshaping The Legal Buyer-Seller Relationship

  This year's Buying Legal Council Conference highlighted three emerging forces in how buyers and sellers operate in the legal ecosystem — artificial intelligence, data and preferred panels — and organizations would be well advised to combine them into an integrated framework for transparency, performance and collaboration, says Matthew Prinn at RFP Advisory Group.

• 5 Steps For GCs To Drive Generative AI Experimentation

  As legal departments face mounting pressure to do more with less, general counsel should lead a structured process for adopting generative artificial intelligence tools to transform productivity, manage risk and align with enterprise priorities, says Maesea McCalpin at Gartner.

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  Legal Tech Talks: Eve CEO On Overcoming AI Concerns

  Jay Madheswaran, CEO of Eve, discusses how one of the most consistent challenges is navigating the level of caution around artificial intelligence, because even when the interest is there, adoption often stalls at the point of implementation.

• The Augmented Lawyer: In-House, Outside Counsel AI Collabs

  As artificial intelligence changes the dynamic between in-house and outside counsel, both internal and external legal teams must thoughtfully reimagine how to mutually leverage AI tools to collaborate and deliver successful outcomes, say Karineh Khachatourian at KXT Law and Diane Honda at Redis.