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Federal Trade Commission v. Amazon.com, Inc.

  1. April 04, 2017

    Amazon, FTC End Appeals, Letting App Refunds Start Soon

    The Federal Trade Commission and Amazon have agreed to drop their appeals in litigation accusing the online retailer of charging customers for unauthorized app purchases made by their children, opening the door for the refund process to move forward, the agency announced Tuesday.

  2. February 24, 2017

    Amazon Can Put Refunds On Hold In In-App Purchase Suit

    A Washington federal judge granted Amazon's request to hold off on the claims process for customers charged for unauthorized app purchases by their children, saying Thursday the company made good points for imposing a stay while an appeal is pending, particularly concerning the irreparable harm it could face without one.

  3. February 22, 2017

    Amazon Fights For Claim Procedure In FTC's App Row

    Amazon.com Inc. blasted the Federal Trade Commission's challenge to the company's proposed claims process for customers charged for unauthorized app purchases by their children, arguing Tuesday that allowing consumers more than one online refund submission, as the agency demands, would encourage fraud.

  4. February 09, 2017

    FTC Blasts Amazon's Alternative Relief Plan In App Row

    The battle between Amazon.com and the Federal Trade Commission over how the retailer will refund customers charged for unauthorized app purchases by their children continued to rage Wednesday, as the agency pressed a Washington judge to allow consumers potentially more than one claim submission. 

  5. January 20, 2017

    Amazon Demands Stay In FTC's Unauthorized App Buy Suit

    Amazon.com Inc. on Thursday urged a Washington federal court to stay an order that the company notify any customers that may have been charged for unauthorized app purchases by their children, saying a recent appeal of the order from the Federal Trade Commission has thrown the process off course.

  6. November 10, 2016

    FTC Can't Get $26.5M Damages Ruling In Amazon In-App Case

    A federal judge in Seattle rejected the Federal Trade Commission's request for $26.5 million in damages against Amazon for charging customers for their kids' unauthorized in-app purchases, saying a notice-and-claims procedure was the proper way to determine the scope of damages.

  7. April 28, 2016

    Amazon's Liability For In-App Buys Weighs In FTC's Favor

    A federal judge on Tuesday sided with the Federal Trade Commission in finding Amazon liable for charging many customers for unauthorized in-app purchases made by their children, providing a significant boost to the commission's ability to police data collection and privacy practices that it deems to be unfair.

  8. April 27, 2016

    Amazon On Hook For Unauthorized In-App Buys, Judge Says

    Amazon will have to pay up for charging many customers for in-app purchases made without permission by their kids, a federal judge said Tuesday in a suit brought by the Federal Trade Commission, despite having been generous with refunds for customers who requested them.

  9. February 29, 2016

    FTC Says Refunds Don't Cancel Harm Of In-App Purchases

    The Federal Trade Commission traded more blows with Amazon in Washington federal court Friday in their battle over unauthorized in-app purchases, as the agency said Amazon should be held responsible even though it refunded its customers for the purchases and Amazon contended the FTC is "grasping at straws."

  10. February 23, 2016

    FTC Says Amazon's App Purchase Changes Come Up Short

    The Federal Trade Commission and Amazon exchanged jabs this week in their fight over unauthorized in-app purchases, with the commission arguing that the changes that Amazon has purportedly made to its billing practices are insufficient and the online retailer countering that there's no evidence of consumer harm.