January 17, 2017
A California federal judge last week gave Blue Shield a quick win in a proposed class action accusing the insurer of violating the Telephone Consumer Protection Act based on a single recorded phone call about plan renewal, saying common sense concludes a purely informational call isn’t an ad.
August 29, 2016
Blue Shield of California told a federal judge on Friday that a Telephone Consumer Protection Act proposed class action based on a recorded phone call was groundless because law and regulation allow health plan providers to communicate plan information to their members.