January 26, 2017
Jackson Hewitt was unable to shake claims it violated the Telephone Consumer Protection Act by sending daily account update text messages without consent using an automated system, after an Illinois federal judge Wednesday found the allegation sufficiently pled.
December 08, 2016
A consumer accusing Jackson Hewitt of bombarding his cellphone with unwanted and unauthorized account update text messages is only guessing that it used an automated telephone dialing system and cannot sustain his Telephone Consumer Protection Act claim without more proof, the tax preparer told an Illinois judge.
November 16, 2016
Jackson Hewitt customers allegedly spammed with American Express and Restaurant.com text-message ads must take their claims to arbitration, a judge ruled Wednesday, because it's mandated in a document the lead plaintiff signed with a middleman bank.
August 25, 2016
Jackson Hewitt customers spammed with text-message ads have no path forward in federal court, the tax-prep company told an Illinois federal judge on Wednesday, because arbitration is mandated in a document the lead plaintiff signed with a middleman bank.
August 03, 2016
Jackson Hewitt cannot force into arbitration a proposed class action over allegedly unauthorized text messages that cross-advertised services offered by the company, American Express and Restaurant.com, an Illinois resident argued Wednesday, saying the tax preparer based its request on a separate agreement he made with a bank.
March 11, 2016
An Illinois resident filed a federal putative class action Friday against Jackson Hewitt Inc., American Express Co. and Restaurant.com Inc. for allegedly sending unauthorized text messages that cross-advertised their services and offered coupons.