September 08, 2023
A Pennsylvania federal judge has dismantled proposed class claims alleging Southwest Airlines broke its contractual promises by denying customers refunds for canceled flights during the COVID-19 pandemic, saying Southwest's contract of carriage includes a valid and enforceable class waiver.
March 01, 2023
Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing that his testimony did not show that those flyers who opted for travel credit were worse off than those who were paid back in different ways.
March 29, 2021
A Pennsylvania federal judge said Monday that Southwest Airlines must face a proposed class action alleging it broke its contractual promises by denying customer refunds for canceled flights amid the COVID-19 pandemic, saying Southwest's contract of carriage has yet to be interpreted in favor of or against either side.
November 12, 2020
Southwest Airlines is arguing that travelers accusing the airline in Pennsylvania federal court of breaking its contractual promises by declining to refund nonrefundable tickets that were canceled due to the COVID-19 pandemic cannot rely on a Texas federal court's refusal to ax similar claims against American Airlines.
August 03, 2020
Adding a new plaintiff to a proposed class action against Southwest Airlines doesn't change the fact that the lawsuit is wrong in alleging that the airline is required to refund nonrefundable tickets canceled due to COVID-19, Southwest told a Pennsylvania federal judge Monday.
June 23, 2020
Southwest Airlines has asked a Pennsylvania federal judge to dismiss a proposed class action that claims it broke its contract with travelers when it didn't refund nonrefundable tickets from flights cancelled because of the COVID-19 pandemic, saying its terms make no promise of a refund.
April 14, 2020
Southwest Airlines Co. should have offered full refunds, not just new bookings and travel credit, for passengers whose flights were canceled as demand plummeted because of the coronavirus pandemic, a proposed class action filed Monday in Pennsylvania federal court said.