June 20, 2024
Capital One NA has reached a settlement with Walmart Inc. resolving the retailer's claims that its credit card partner wasn't meeting the customer service standards laid out in their agreement, according to a joint letter filed in New York federal court.
March 26, 2024
Walmart can terminate its agreement with Capital One, a New York federal judge ruled Tuesday, agreeing with Walmart that the plain meaning of the contract allows the retail behemoth to ax the agreement if its credit card partner doesn't meet certain customer service standards.
April 07, 2023
Walmart Inc. has accused credit card partner Capital One of being "unable to meet the customer service standards" outlined under their contract, asking a New York federal court to issue an order finding that the retailer is permitted to terminate their agreement, according to a suit filed Friday.