November 13, 2023
A Florida federal judge ruled Monday that Bank of America will have to face at least part of a proposed class action brought by a customer alleging the bank's tech weaknesses led to an outage of payment system Zelle in January.
June 29, 2023
A Bank of America customer has urged a Florida federal court not to nix her proposed class action over a Zelle outage, saying it was "a complete malfunction" that came from the bank's negligence, despite the bank calling it a "delay" in processing.
June 08, 2023
Bank of America urged a Florida federal judge to toss a proposed class action brought by a customer claiming that the bank's tech weaknesses led to a brief Zelle outage, arguing the bank does not owe the plaintiff fiduciary duties and is protected from the claims under contracts and Florida law.
May 25, 2023
A Bank of America customer who sued over a brief Zelle outage earlier this year has refiled her case in Florida federal court but omitted Zelle's parent company as a defendant, saying Bank of America's tech weaknesses led to the glitch.