June 10, 2024
A D.C. federal judge has sent back to state court a traveler advocacy group's lawsuit accusing Hilton of tricking hotel guests into paying "junk fees" late in the booking process, rejecting the hotel chain's bid to litigate the proposed class action in federal court.
January 01, 2024
People in the hospitality industry work to project the image that they enjoy nothing more than making customers happy and serving them tirelessly, but the reality can be a darker one — especially in courts of law and at regulatory agencies, where issues involving hotels, restaurants and other businesses reveal what goes on behind the scenes.
December 04, 2023
A traveler advocacy group is suing Hilton over claims that the hotel chain tricks guests into forking over "junk fees" late in the booking process, claiming the practice violates Washington, D.C., consumer protection law.