April 08, 2026
A StubHub customer must arbitrate her claims that the ticket reseller botched her order for $14,000 in tickets to Taylor Swift's Eras Tour, a Washington federal judge has said, agreeing with the company that the patron agreed to a mandatory arbitration pact when she logged onto the website and made her purchase.
October 22, 2025
StubHub Holdings Inc. urged a Washington federal judge on Wednesday to force arbitration in a customer's proposed class action, contending the plaintiff launched the lawsuit after the company began arbitrating her claims that it failed to deliver on $14,000 worth of tickets she purchased for Taylor Swift's Eras Tour.
October 10, 2025
Online ticket reseller StubHub regularly reneges on its "FanProtect Guarantee" to either provide comparable tickets or refund customers if the tickets they bought aren't available the day of the concert, according to a proposed class action by a woman who says she was swindled out of thousands of dollars during Taylor Swift's Eras Tour.