May 29, 2026
Connex One, a customer communications software company that uses AI, asked a California federal judge to dismiss or transfer a lawsuit by personal injury firm DK Law alleging it oversold the capabilities of its call center platform, delivered defective services and improperly extended the parties' contract.
May 01, 2026
After a California personal injury law firm experienced persistent issues with a phone system supported by artificial intelligence, it told the service provider it wouldn't renew its contract, but the provider tried to "stiff arm" the firm into renewing by harassing employees and threatening litigation, according to a federal lawsuit.