Lloyd's Failing Hawaii Policyholders After Volcano, Suit Says

Law360 (July 25, 2018, 8:48 PM EDT) -- Lloyd’s of London has been missing in action after the historic eruption of Hawaii’s Kilauea volcano destroyed hundreds of homes, failing to dispatch a single claims adjuster and leaving policyholders utterly in the dark about the status of their claims, according to a suit filed Tuesday.

Philip and Lanell Haysmer's “dream home” burned down on May 2 in Kilauea’s devastating eruption, which is still ongoing. The couple submitted a claim with Lloyd’s later that same month under their homeowners' policy, but haven’t received any substantive information from the insurer since, according to Tuesday’s complaint.

Now in failing health and living out...

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