Claimants Using Online Injury Portal 'May Need Legal Help'

Law360, London (May 20, 2021, 1:30 PM BST) -- Most people who will use an online portal to process their claims for so-called whiplash injury after reforms are implemented at the end of this month will probably require some form of legal representation, an investment company said on Thursday. 

Handl Group said the government's online Official Injury Claim program, which was designed for litigants in person, will probably be too complicated for injured claimants to use without specialist advice.

The government will implement long-awaited reforms to the personal injury sector in June as it seeks to cut the cost of motor insurance for policy-holders. A plank of the reforms set...

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