E-Discovery Challenges Presented By Voice Mail

Law360, New York (April 22, 2010, 12:45 PM EDT) -- Gone are the days when the use of voice mail came without a paper trail. Today, many organizations are turning to unified messaging platforms to integrate all communications — meaning that voice mail, faxes, instant messages and e-mail may all be delivered to users in their e-mail inboxes. This integration may solve business communication issues, save costs and enhance collaboration, but it may come at a price.

Most forms of electronic communication, including voice mail, are generally discoverable under the Federal Rule of Civil Procedure. See,...
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