AmEx Bank Unit Fined $15M Over 3rd-Party Affiliate Oversight
By Sydney Price ( July 25, 2023, 6:10 PM EDT) -- The Office of the Comptroller of the Currency on Tuesday fined American Express National Bank $15 million for failing to oversee a third-party affiliate's call monitoring and process for tracking customer complaints, an announcement that comes as regulators have zeroed in on banks' efforts to supervise third-party relationships....
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