How To Become Your Client's Primary Litigation Firm

Law360, New York (September 3, 2010, 12:40 PM EDT) -- Law firms angling to become a client's primary litigation firm — the one that does the bulk of that company's litigation work — need more than just outstanding legal skills; they need to offer top-notch client service too, a new report shows.

According to the Litigation Outlook 2011 report by The BTI Consulting Group Inc. (Wellesley, Mass.), a massive 41.5 percent of corporate counsel say superior client service is their primary litigation firm's most important attribute.

Just 14.3 percent of the 240 corporate counsel surveyed for...
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