Real-Time Billing Apps Could Be Next Big Law Reality

Law360, New York (December 1, 2010, 5:59 PM EST) -- Reed Smith LLP's decision to allow flat-fee clients to get instant updates on how their dollars are being spent on any given day has put pressure on law firms to offer similar technology, but some are still wrestling with the "scary" nature of real-time billing applications, attorneys say.

In an age of limited corporate budgets, cost-cutting and general economic uncertainty, the 1,600-lawyer Reed Smith began to roll out its ouRSite extranet late last year in response to client demand, Chief Knowledge Officer Tom Baldwin said. Now,...
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