Accretive Rebuts Claims Of Harsh Collection Tactics

Law360, New York (May 14, 2012, 3:37 PM EDT) -- Embattled hospital billing firm Accretive Health Inc. on Friday delivered a lengthy response to Sen. Al Franken, D-Minn.’s request for details on its allegedly hostile debt-collection tactics, lacing its answers with glowing testimonials and purported evidence of its benevolent business model.

Illinois-based Accretive has come under withering criticism since Minnesota Attorney General Lori Swanson last month released an investigation accusing the firm of a harsh style that left emergency room patients fearful they wouldn’t receive care if they couldn’t pay.

In its letter to Sen. Al...
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