What’s Missing From My Software As A Service Agreement?

Law360, New York (January 29, 2013, 12:52 PM EST) -- As customers continue to embrace software as a service (SAAS) solutions that are hosted in the cloud, rather than traditional software solutions that are loaded onto and hosted on the customer’s own technology environment, they should closely review the contract that will govern their relationship with their SAAS provider. Frequently, we see SAAS contracts that are missing certain basic (and key) requirements that serve to protect SAAS customers.

In this article, we examine the critical contract protections that SAAS customers should keep in mind, before signing...
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