How To Handle A Problem Client

Law360, New York (March 29, 2013, 3:55 PM EDT) -- Empowered by a highly competitive legal landscape, so-called "problem" clients are increasingly refusing to pay their bills, demanding steeply discounted fees and urging their attorneys to engage in unethical practices — and experts say the trend means attorneys should take greater care to communicate fully with clients, document their exchanges and stand firm against unreasonable expectations.

As the demand for legal services flattens, lawyers eager for new clients may be willing to lower their standards, taking on clients who raise red flags in the early stages...
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