HHS Official Defends Insurance 'Navigators' In ACA Rollout

Law360, New York (September 19, 2013, 2:23 PM EDT) -- A senior U.S. Department of Health and Human Services official on Thursday defended the contracting of so-called navigators who are tasked with helping customers when Affordable Care Act health insurance exchanges debut next month, as House Republicans pressed him on whether the navigators would threaten individual privacy.

Gary Cohen, the deputy administrator and director for the Centers for Medicare and Medicaid Services’ Center for Consumer Information and Insurance Oversight, told a House energy subcommittee on Thursday that the navigators would not be going door to door...
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